The Government here has been re-organizing and changing all of their web pages lately and some types of information seem to be disappearing.
The policy on accommodating people with MCS/ES is no longer available on the website. This is what used to be there (2007-2013):
Policy on Environmental Sensitivities
This policy is issued to encourage employers and service providers to proactively address issues of accommodation for persons with environmental sensitivities.
Policy on Environmental Sensitivities
Individuals with environmental sensitivities experience a variety of adverse reactions to environmental agents at concentrations well below those that might affect the “average person”. This medical condition is a disability and those living with environmental sensitivities are entitled to the protection of the Canadian Human Rights Act, which prohibits discrimination on the basis of disability. The Canadian Human Rights Commission will receive any inquiry and process any complaint from any person who believes that he or she has been discriminated against because of an environmental sensitivity. Like others with a disability, those with environmental sensitivities are required by law to be accommodated.
The CHRC encourages employers and service providers to proactively address issues of accommodation by ensuring that their workplaces and facilities are accessible for persons with a wide range of disabilities.
Successful accommodation for persons with environmental sensitivities requires innovative strategies to minimize or eliminate exposure to triggers in the environment. These may include: developing and enforcing fragrance free and chemical avoidance policies, undertaking educational programs to increase voluntary compliance with such policies, minimizing chemical use and purchasing less toxic products, and notifying employees and clients in advance of construction, re-modeling and cleaning activities. Such measures can prevent injuries and illnesses, and reduce costs and health and safety risks.
For further information on environmental sensitivities, see the following Commission publications:
The Medical Perspective on Environmental Sensitivities
Accommodation for Environmental Sensitivities: Legal Perspective
NOTE: links to those documents also no longer worked when I tried them.
The two documents are still available as PDFs from their site, (but only IF you persist in searching, none of the old links work, even newly revised links) and the web page views that were available earlier in May 2013 have also disappeared.
I am making the PDFs available here since there is a possibility that these documents may also vanish from the CHRC website archives. These documents were released in 2007.
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Accommodation for Environmental Sensitivities: Legal Perspective
The Medical Perspective on Environmental Sensitivities
2007 CHRC The Medical Perspective on Environmental Sensitivities
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Seriously "Sensitive" to Pollution 
Many thanks Linda!
Best,
Servando.
(President of http://www.mercuriados.org)
With official diagnose of MCS, etc. derived from a Chronic Hg poisoning secondary to dental amalgam fmercury fillings.
You are very welcome.
(And this, just submitted to the Government of Ontario.) Hello, I am concerned that Service Ontario outlets do not have a scent-free policy, and as a result are inaccessible to persons suffering from multiple chemical sensitivity (MCS) – a condition that has been recognized by the Canadian Human Rights Commission as warranting protection under the Act. For the policy see http://www.chrc-ccdp.gc.ca/eng/content/policy-environmental-sensitivities. I am seriously unable to stand in line at Service Ontario on Victoria Street, Kitchener, due to the excessive scents in use at that office. I will try other offices in the City to see if there are some that are less inaccessible. But I would like to request that Service Ontario look into this and consider adopting a scent-free policy for its service counters. Your reply would be appreciated.
Service Ontario despite the AODA, has been very unwilling to be accessible or offer alternatives to people with environmental “sensitivities”
In Ontario (from the Ontario Human Rights Commission):
2.3 Non-evident disabilities
The nature or degree of certain disabilities might render them “non-evident” to others. Chronic fatigue syndrome and back pain, for example, are not apparent conditions. Other disabilities might remain hidden because they are episodic. Epilepsy is one example. Similarly, environmental sensitivities can flare up from one day to the next, resulting in significant impairment to a person’s health and capacity to function, while at other times, this disability may be entirely non-evident.
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