Can’t Ban Fragrances? Consider a Fragrance Free Zone

This article appears in The Job Accommodation Network’s
ENews: Volume 17, Issue 2, Second Quarter, 2019

JAN provides free, confidential technical assistance about job accommodations and the Americans with Disabilities Act (ADA).

Can’t Ban Fragrances?
Consider a Fragrance Free Zone

Dig into developing a fragrance free zone

From the desk of Linda Carter Batiste, J.D., Principal Consultant/Legislative Specialist

Employees with fragrance sensitivity often need a fragrance free work environment to avoid triggering symptoms. However, it can be difficult to completely eliminate fragrances in some workplaces. Fragrance sensitivity can be triggered by not only perfumes and colognes, but also in some cases by personal products such as deodorant, shampoo, laundry detergent, and lotion. In workplaces with a lot of employees or in which the public has access, trying to control what products people use and enforcing a total fragrance ban can be virtually impossible. So what else can be done?

Some employees are able to telework, but what about those who can’t or who prefer to be in the workplace? One of the things we suggest employers consider is creating a fragrance free zone, a smaller area of the workplace where a fragrance ban can be effectively implemented and enforced. This option may not work for everyone with fragrance sensitivity, but it’s worth exploring.

For employers who are interested in this option, here are some things to consider:

  • Locate the area away from areas of congregation and routes of travel used by employees or the public and provide an entrance that can be used only by those who are not wearing fragranced products.
  • Make the area large enough so multiple employees can use it. In addition to the employee who requested the fragrance free work area, other employees may prefer to work in the fragrance free area.
  • Check the ventilation for the area to make sure it’s not moving fragranced air into the area. If there is fragranced air moving into the area from the ventilation system, check with an HVAC specialist to see if that can be modified.
  • Provide air cleaners or purifiers in the fragrance free zone to help remove any stray fragrances that get into the area.
  • Designate the area as a fragrance free zone, but talk with the employee or employees about appropriate signage and notification, such as posting “Fragrance Free Zone” signs and making workplace announcements.
  • Provide a designated breakroom that is fragrance free if breakrooms are provided for other employees.
  • Designate a restroom as fragrance free and use soaps, air fresheners, and cleaning products that are fragrance free in that restroom.
  • Use fragrance free cleaning products in the fragrance free zone and throughout the workplace if possible.
  • Provide equipment and supplies needed to perform the job in the fragrance free zone, or provide access to these items away from commonly-used areas in which coworkers may be wearing fragranced products.
  • Educate employees about why fragranced products are problematic for some people. Increasing awareness about the health effects of fragrances can help employees understand why the employer is asking everyone to refrain from wearing fragranced products.
  • If the employee with fragrance sensitivity must attend meetings, consider allowing the employee to attend remotely, for example using video conferencing. If the employee must attend in person, consider having fragrance free meetings if possible.

There may be other issues that need to be addressed, depending on the employee’s limitations and the job environment, which will hopefully be identified as part of the interactive accommodation process between the employer and employee.

For more information about accommodations for fragrance sensitivity, visit JAN’s A to Z: Fragrance Sensitivity.


Link to the Fragrance Free Zone article on JAN’s website:

Full edition of this newsletter:

2 responses to “Can’t Ban Fragrances? Consider a Fragrance Free Zone

  1. I live in BC and have requested accommodation for allergies, and my employer has not wanted to cooperate at all. Mostly due to a lack of medical support. I have missed more than 20 days of work this year, and it really affects my ability to do the job.

    I asked for an area for more sensitive people (they currently have a scent reduced environment that isn’t enforced, although they claim it can be “escalated” but they never do anything).

    After asking for accommodation I started being harassed by a large number of coworkers, who I had never even interacted with, which the employer also did nothing about.

    I can’t find anywhere around here that even tests for ES, or MCS. ANd I am a only sensitive to everything because of a smoke allergy which has lead to an inability to handle even small exposure to things that didn’t bother me before. Like candles, or laundry detergent. I was still more sensitive than others before, but I would just sometimes get a bit itchy or have a headache. Since weed was legalized it has become so much worse, and I can’t handle being home, work, or even outside because it is everywhere.

    I can’t survive and I don’t know what to do.

  2. People can be so mean, it’s disgusting.

    This clinic has had MCS on their list in the past, but I don’t see it now:

    Perhaps EHA BC can help with more local resources?

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